Help Centre
Everything you need to know about using Team Toggle. Find guides, tutorials, and answers to common questions.
Getting Started
For Team Members
Guides for requesting leave, checking balances, and using the team calendar.
How to Request Annual Leave
Step-by-step guide to submitting single day, multi-day, and half-day leave requests.
How to Check Your Leave Balance
View your remaining annual leave days and track your entitlement throughout the year.
How to View the Team Calendar
See who is off and when with the shared team calendar, filter by department, and spot conflicts.
How to Cancel a Leave Request
Learn how to delete pending or approved leave requests when plans change.
How to Record an Absence
Log sick days, emergencies, and other unplanned absences in the system.
Using Smart Leave Suggestions
Discover how AI-powered suggestions help you maximise your time off around bank holidays.
How to Book Half-Day Leave
Request a morning or afternoon off and understand how it affects your balance.
For Managers
Guides for approving requests, managing teams, and using analytics.
How to Approve Leave Requests
Review pending requests, check for conflicts, and approve or decline leave.
Managing Team Members
Add, edit, and remove team members. Manage roles and assign leave policies.
Creating Leave Policies
Set up annual leave entitlements, working patterns, and approval rules.
Setting Up Departments
Organise your workforce with departments and assign team members.
Managing Designated Days
Add company-wide shutdown days, bank holidays, and mandatory leave periods.
How to Invite Team Members
Send invitations to new employees and get them set up in Team Toggle.
Understanding Team Analytics
Get insights into leave patterns with heatmaps, trends, and key metrics.
Bradford Factor Explained
Understand how absence scores are calculated and what they mean.
Using the Burnout Watchlist
Identify team members at risk of burnout and encourage healthy leave taking.